Stupid People Shouldn’t Be Allowed to Manage Your Social Media Accounts



simple, eh?

There’s been a lot written recently on how old people should – or shouldn’t – be when it comes to running your social media accounts.

Some say under 23, while others say no way, Jose – no-one under 23 is getting near my social media account.

But we’re looking at the wrong argument, people – it’s not age we should be worried about, it’s idiots.

In fact, I refuse to think that we’re that stupid we can’t see the difference between a disinterested idiot and an enthusiastic young adult.

Here’s why. Ready?

1. Maturity has nothing to do with age and everything to do with mindset. I’ve met many an immature adult. Just don’t hire idiots.

2. Yes, some might be. Don’t hire idiots.

3. I’m exhausted with the experience argument. Think of the difference between 10 months experience and 10 years experience. Not that much, right? Hiring on experience helps with management positions, but using it as an excuse to not hire someone is lazy. Don’t hire idiots.

4. Why the hell would someone’s friend post something inappropriate to your company’s social media channels? So my best friend might post pictures of tits to a page I’m running? Seriously? Don’t be an idiot.

5. Damn right a class can’t replace experience. So we begrudge a generation for not going to school, and then when they do, we tell them they should’ve been working all that time? What the hell? Don’t be an idiot.

6. It’s not a 23-year-old’s fault for not understanding your business. You have to explain it, tell them, work with them. There’s a reason in-house social media is more effective than outsourced. All together, let’s not be idiots.

7. Communication skills come with time and experience, sure. They also come with being born an extrovert and being around people their entire life. I learned how to communicate well from drama classes. Let’s just not hire an introvert for an extrovert’s job. Don’t be an idiot.

8. Humor is tricky business. Damn right. And sadly, kids are better at detecting and using humor online than adults. Adults still use ;) faces. Case closed, don’t be an idiot.

9. Seriously? Tech savvy is required for social media strategy? I don’t disagree here, but you can’t honestly define your goals of a social media presence until you start. Let’s all work together now and not be idiots together.

10. No shit things can be crisis-management. And if they don’t know how to handle it, they should be in a work environment that allows them to say, “I’m in over my head. Help.” Much of crisis-management is how the business wants to handle it. 99% of people would have told Chic-fil-A to stop being bigoted, hateful assholes. But that’s not what the company wanted to do. Work together. Jesus. Don’t be an asshole.

11. No shit you need to know the social media passwords. Don’t be an idiot.

Stupid people shouldn’t be allowed to manage your social media accounts. They also shouldn’t be allowed to write for INC.


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About the author: Daniel Agee (3 Posts)

Daniel Agee is a former graphic designer and photographer turned project and community manager. A freelancer (read as "mercenary") for hire, he's worked with big brands like Nike, HP and REI. But he likes small businesses best. You can find him creating over on his website.


25 comments
akbona
akbona

Well put Daniel. I think anyone can be an idiot at any age. I think a big pre-requisite to being successful in social media is knowledge, confidence and the ability to seek help when you are in over your head. You usually don't get those attributes without experience. 10 months does not a Social Media Ninja make, I'm just sayin.

Davina K. Brewer
Davina K. Brewer

As a whiny, older consultant who was once a whip-smart youngster, I've felt it from both sides. The blanket generalizations about age, experience, about personality, tech are just weak - there's no 'one size fits all' no 'magic formula.' Neither age on a birth certificate nor line on a resume = guaranteed success. And it's just dumb - you hire who's best for you. Have a plan, smart people in charge, work together; find the right people for your brand, your company, your community. Which will always vary. Always. FWIW.

Tanvi
Tanvi

Thanks for this. I'm finding that the more experienced adults in the industry expect students out of university to be ready for work without worrying about teaching them or giving them any sort of training. Yes, school doesn't prepare us for most of the stuff, but when has school been known to do that? I find that nobody has the patience or time to train anymore, which sucks. Agree with everything in the article. My favourite part was when she said she's not going to generalized and then generalized from the first word after that sentence to the end. Worst.

Tanvi
Tanvi

generalize* for the first one. Woops. I just proved her right didn't I? Fail.

Marc Girolimetti
Marc Girolimetti

I'm going to go out on a limb and speak from experience here. The version of me, 10 months into his career, couldn't hold the jock, candle, backpack, laundry basket and grocery bags to the 10 years of experience me. There is a HUGE difference. We're talking about two totally different people. Different levels of knowledge. Different levels of confidence. Different levels of savvy. Different levels of skills and understanding of how teams work, how to motivate others and what is important and what isn't. The reason why it seems so close, within the context of your argument, is because A. it's a newer role and B. it might be the easiest job within any company. Those who do it know it and those who lack confidence in the value of the job do things to defend and justify their existence, which is why picking on age is done by default.

Davina K. Brewer
Davina K. Brewer

Also gonna say I'm very different from even 5 years ago; business is very different; the tools we use are different. The fundamentals of effective communication and good business, not so much.

Allie Lewis
Allie Lewis

Well said Daniel. Way to stick up for the little people. I agree that age is NOT the issue. This industry is FULL of idiots. Especially the ones that don't know the difference between their brands twitter account and their own. This inudstry is ALSO full of incredibly intelligent young people that are WAY ahead of their time. People need to stop writing opinion pieces to be portrayed as "the facts".

danieleagee
danieleagee

Too many idiots on the dance floor. Glad you liked it.

Tanith Perry-Mills
Tanith Perry-Mills

Just because someone's an introvert, doesn't mean they can't communicate well. And just because someone's an extrovert, doesn't mean they can either (like they react before they think it through, creating problems). Mainly, hire someone who can communicate well and thoughtfully, extroverted or introverted.

danieleagee
danieleagee

Definitely agree. All my arguments are sweeping generalizations in reply to that terrible INC article.

Susan Silver
Susan Silver

Glad this was addressed, and I see your point. Generalizations are stupid.

Jessica Masterson
Jessica Masterson

When you start the POV with "we’re looking at the wrong argument, people – it’s not age we should be worried about" and you defend that POV with "kids are better at detecting and using humor online than adults. Adults still use :) faces" then it is still most definitely (sadly) AGE at the middle of the argument. You should hire my 18 month old nephew. He hasn't yet proven himself an idiot, he's never used a smiley face, and everyone thinks he's funny.

danieleagee
danieleagee

The 11 points are not set points for argument, they are all counter points to the terrible INC article. The article states that, and I'm paraphrasing here, "Humor is hard. Young adults can't do that." I'm not saying the ability to joke is important in your SM monitoring. Sometimes it is, sometimes it isn't. But we can't make the assumption based on age whether someone is capable of doing it or not. And send me his CV. I need a new assistant. ;)

jennwhinnem
jennwhinnem

Hey, thanks Daniel. I'm going to butcher a quotation here: "The older generation often bemoans the state of the younger generation, as if they had nothing to do with raising it."

danieleagee
danieleagee

One of my mom's favorite quotes: "I don't know who his mother is, but I wish she had done a better job of raising him."

Liz Chatterton
Liz Chatterton

Thank you for writing this. It needed to be said. Well done.

AmyMccTobin
AmyMccTobin

I take partial credit for inspiring this rant... I intend on doing it more often.

danieleagee
danieleagee

Any time I have an editorial calendar, things work out better. Thanks!

bettynixon
bettynixon

get a life, punk... just accept inc.com's article and move on. you know it's true,

BettySpaghetti
BettySpaghetti

It sounds like Betty is in fear of being replaced by a younger, sharper, more readily equipped new hire.

c'mon betts
c'mon betts

Who says "get a life" or "punk" (or is named betty) anymore? People over the age of 45 and... idiots. That's who. Ya' idiot. You better get with the program, Missy!

yo.hg
yo.hg

So what you're saying is don't hire idiots... :P