Dear Social Media Purists – There is Nothing Wrong with Automation



Social media automation

A lot of social media purists will tell you that you’re the spawn of the devil if you use automation.

To truly use social media properly, you have to “be there” constantly, otherwise you’re just fooling yourself and your connections.

I call bullshit.

Maybe to the purists and “experts” that are on Twitter and Google+ non-stop, and love to tweet just for the sake of getting influence scores up, automation is evil. After all, they’re on there doing their “thing” all the time, so why shouldn’t you be?

Simple.

The people that aren’t on Twitter and the likes all the time are generally doing other things. You know… like client work. Yes, they’ll jump on and interact, but usually that’s when the other important stuff is done.

So forgive me if I see folks tell me automation is bad. If I’m going to share a blog post anyway by someone that I truly trust to deliver the goods, why do I need to physically be on Twitter to do this when I can send the same post out with something like Buffer or Twitterfeed?

What’s that? Because I’m not being true to social media and its values? Yeah, right – good luck with that.

Social media is just another toolset, or platform, or information base, or whatever tag you want to give it, to help you manage your needs better, whether they be personally or professionally.

It works for people the way they need it to work, not how someone else uses it.

If you don’t like automation for yourself because you’re on social media 24/7 doing whatever it is you do, cool – that’s your approach and that’s what works for you, and I won’t hold anything against you for that.

Maybe you can offer the same courtesy to those that aren’t like you. I mean, does it really impact you anyway?

image: Chuckumentary


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About the author: Danny Brown (12 Posts)

Danny Brown is Chief Technologist at ArCompany and an award-winning marketer and blogger. His blog is recognized as the #1 marketing blog in the world by HubSpot. Danny is also co-author of Influence Marketing: How to Create, Manage and Measure Brand Influencers in Social Media Marketing.


78 comments
AmyMccTobin
AmyMccTobin

Today is the day (and I think yesterday too) that I fall in to the contrarian role with you Danny Boy; I was just starting a post called How Automation Can Kill Your Social Community.  But I'm not against ALL automation, I'm against ONLY automation and thus pure push marketing, which I see FAR too often.  I use automation and coach my small biz clients to use it. But they often get lazy and stop checking in IRL as themselves.   So there.

DannyBrown
DannyBrown

 @AmyMccTobin Wait - what are you doing back here??? :)

AmyMccTobin
AmyMccTobin like.author.displayName 1 Like

Today is the day (and I think yesterday too) that I fall in to the contrarian role with you Danny Boy; I was just starting a post called How Automation Can Kill Your Social Community.  But I'm not against ALL automation, I'm against ONLY automation and thus pure push marketing, which I see FAR too often.  I use automation and coach my small biz clients to use it. But they often get lazy and stop checking in IRL as themselves.

 

So there.

lobsterdm
lobsterdm like.author.displayName 1 Like

Thank heavens someone is talking sense about social media for once!

lobsterdm
lobsterdm

Thank heavens someone is talking sense about social media for once!

eliungar
eliungar

@miriamjayne @pamelagrow Well exxxcccuuussee me for not liking hashtags in my Facebook News Feed ;).

miriamjayne
miriamjayne

@eliungar @PamelaGrow lol, clearly this requires some thought and etiquette... :)

eliungar
eliungar

@miriamjayne @pamelagrow Well exxxcccuuussee me for not liking hashtags in my Facebook News Feed ;).

miriamjayne
miriamjayne

@eliungar @PamelaGrow lol, clearly this requires some thought and etiquette... :)

DaveRGallant
DaveRGallant

@PhilGerb @DannyBrown Couldn't agree more with you Danny!

DannyBrown
DannyBrown

@davergallant @PhilGerb Cheers, sir!

DaveRGallant
DaveRGallant

@PhilGerb @DannyBrown Couldn't agree more with you Danny!

DannyBrown
DannyBrown

@davergallant @PhilGerb Cheers, sir!

MouyyadA
MouyyadA

@DannyBrown depends on what you automate, you can't automate human interaction, and if you automate content u need 2b ready to respond

DannyBrown
DannyBrown

@MouyyadA Not if it's content you're promoting for someone else. The "always on" mindset is unrealistic.

MouyyadA
MouyyadA

@DannyBrown promoting vs curating?? if you post something and people @reply than you should be ready to respond in reasonable time

MouyyadA
MouyyadA

@DannyBrown haha ya and I bet they don't read Mashable either

DannyBrown
DannyBrown

@mouyyada Unless your followers don't read the HuffPo, and then it's promotion to new readers. ;-)

MouyyadA
MouyyadA

@DannyBrown and you're right biz does come first, you and I are engaging right now on an article you promoted, thats social media

MouyyadA
MouyyadA

@DannyBrown curation isn't necessarily promotion, if I tweet a HuffPost article doesn't mean I'm promoting it, they don't need my promotion

DannyBrown
DannyBrown

@MouyyadA Besides, curation is promotion. Lines are blurry as you're promoting those you read with those you connect with.

DannyBrown
DannyBrown

@MouyyadA Again, disagree. Your business comes first and defining a "reasonable time" is different for everyone.

MouyyadA
MouyyadA

@DannyBrown depends on what you automate, you can't automate human interaction, and if you automate content u need 2b ready to respond

DannyBrown
DannyBrown

@MouyyadA Not if it's content you're promoting for someone else. The "always on" mindset is unrealistic.

MouyyadA
MouyyadA

@DannyBrown promoting vs curating?? if you post something and people @reply than you should be ready to respond in reasonable time

MouyyadA
MouyyadA

@DannyBrown haha ya and I bet they don't read Mashable either

DannyBrown
DannyBrown

@mouyyada Unless your followers don't read the HuffPo, and then it's promotion to new readers. ;-)

MouyyadA
MouyyadA

@DannyBrown and you're right biz does come first, you and I are engaging right now on an article you promoted, thats social media

MouyyadA
MouyyadA

@DannyBrown curation isn't necessarily promotion, if I tweet a HuffPost article doesn't mean I'm promoting it, they don't need my promotion

DannyBrown
DannyBrown

@MouyyadA Besides, curation is promotion. Lines are blurry as you're promoting those you read with those you connect with.

DannyBrown
DannyBrown

@MouyyadA Again, disagree. Your business comes first and defining a "reasonable time" is different for everyone.

AmyMccTobin
AmyMccTobin

There you go using my WORD!Automation isn't a problem if it's used as PART of the tactic; too often I run across pages/accounts that are 100% automated, and what's the point of THAT?  You might as well take out a print ad if there's no interaction.   It's my firm belief that you should use automation, but check in with REAL people regularly.  Happy Saturday.

DannyBrown
DannyBrown

 @AmyMccTobin Unless the *real* people are the SM douchebags that decry any form of automation and are even worse than the robots. ;-)

AmyMccTobin
AmyMccTobin

 @DannyBrown Or they are Robots... but no, I meant the REAL people that are commenting on your presence.  The people like me who waste too much time on blogs like this:)

AmyMccTobin
AmyMccTobin like.author.displayName 1 Like

There you go using my WORD!Automation isn't a problem if it's used as PART of the tactic; too often I run across pages/accounts that are 100% automated, and what's the point of THAT?  You might as well take out a print ad if there's no interaction.   It's my firm belief that you should use automation, but check in with REAL people regularly.  Happy Saturday.

Danny Brown
Danny Brown moderator like.author.displayName 1 Like

 @AmyMccTobin Unless the *real* people are the SM douchebags that decry any form of automation and are even worse than the robots. ;-)

AmyMccTobin
AmyMccTobin like.author.displayName 1 Like

 @DannyBrown Or they are Robots... but no, I meant the REAL people that are commenting on your presence.  The people like me who waste too much time on blogs like this:)

Facebook Page
Facebook Page

Exactly, Jenny. People use automation in every part of their lives - voicemails, email vacation responders, etc. Despite the belief in some circles we should always "be on", it's not a realistic vision. Cheers! ^DB

Facebook Page
Facebook Page

Exactly, Jenny. People use automation in every part of their lives - voicemails, email vacation responders, etc. Despite the belief in some circles we should always "be on", it's not a realistic vision. Cheers! ^DB

katelister
katelister like.author.displayName 1 Like

Love this - used to be a purist myself but now see its place. However I feel that there are several "big names" who need to look at the content that they automate. Some automate their back catalogue which includes posts that are no longer current e.g. Klout changing the way they score etc. In principle this is fine but there are plenty of Twitter idiots out there who will RT articles without reading them thinking that they are new.

I appreciate that there are always going to be idiots out there but in order to reduce the rubbish perhaps Twitter should introduce a tagging system to ID tweets like this. What do you think?

 

K

katelister.wordpress.co.uk

Danny Brown
Danny Brown moderator

 @katelister Haha, yeah, I saw an automated tweet once that said, "Why Instagram Will Never be Popular", about 2 months after they announced their 30th million user and Facebook were showing interest... ;-)

 

The problem with these kind of tweets is that they're from the person's own blog (usually), using something like Tweet Old Post. But things change fast and, as you show, the back catalogue of a blogger on social media can go out of fashion pretty damn quick!

 

I like your idea of tagging these tweets - I've seen some bloggers prefix them with "From the archives" so you know what you're getting if you click through.

 

Cheers, Kate, hope you're having an awesome weekend :)

katelister
katelister

Love this - used to be a purist myself but now see its place. However I feel that there are several "big names" who need to look at the content that they automate. Some automate their back catalogue which includes posts that are no longer current e.g. Klout changing the way they score etc. In principle this is fine but there are plenty of Twitter idiots out there who will RT articles without reading them thinking that they are new. I appreciate that there are always going to be idiots out there but in order to reduce the rubbish perhaps Twitter should introduce a tagging system to ID tweets like this. What do you think?   K katelister.wordpress.co.uk

DannyBrown
DannyBrown

 @katelister Haha, yeah, I saw an automated tweet once that said, "Why Instagram Will Never be Popular", about 2 months after they announced their 30th million user and Facebook were showing interest... ;-)   The problem with these kind of tweets is that they're from the person's own blog (usually), using something like Tweet Old Post. But things change fast and, as you show, the back catalogue of a blogger on social media can go out of fashion pretty damn quick!   I like your idea of tagging these tweets - I've seen some bloggers prefix them with "From the archives" so you know what you're getting if you click through.   Cheers, Kate, hope you're having an awesome weekend :)

bobWP
bobWP like.author.displayName 1 Like

I'm not huge on automation, but that's me. I get people ask me this all the time in my blogging workshops. And I agree, you need to find a good balance between that and live shares. Just find what works for you!

 

as they say....

 

If it ain't broke, don't fix it.

 

Different strokes for different folks.

 

Okay, enough with the clichés!

Latest blog post:

Danny Brown
Danny Brown moderator like.author.displayName 1 Like

 @bobWP Do I know you..? ;-)

 

Like you say, mate, different strokes for different folks. I would never criticize those that prefer not to automate - just the know-it-alls who preach it like it's a crusade to call those out that do. ;-)

bobWP
bobWP

I'm not huge on automation, but that's me. I get people ask me this all the time in my blogging workshops. And I agree, you need to find a good balance between that and live shares. Just find what works for you!   as they say....   If it ain't broke, don't fix it.   Different strokes for different folks.   Okay, enough with the clichés!

DannyBrown
DannyBrown

 @bobWP Do I know you..? ;-)   Like you say, mate, different strokes for different folks. I would never criticize those that prefer not to automate - just the know-it-alls who preach it like it's a crusade to call those out that do. ;-)

Trackbacks

  1. [...] Interestingly, on the same day that I scheduled my first tweets, Danny Brown blogged about the same topic. His position is clear from the post’s title: Dear Social Media Purists – There is Nothing Wrong with Automation [...]

  2. [...] Interestingly, on the same day that I scheduled my first tweets, Danny Brown blogged about the same topic. His position is clear from the post’s title: Dear Social Media Purists – There is Nothing Wrong with Automation [...]